Frequently Asked Questions

Get answers to common questions about Home Travel Service Fee.

The fee covers travel time, fuel, and setup. It's calculated based on distance or a flat zone rate and shown during booking. Any additional charges will be confirmed beforehand so there are no surprises on arrival.

Yes, our stylists arrive with professional tools, portable chairs, water basins when needed, and commonly used salon products. If you prefer specific products, please request them at booking; additional product fees may apply.

We recommend booking at least 1-2 weeks ahead for regular times and 3-4 weeks for weekends or special events. Short-notice requests may be accommodated subject to availability and an additional rush travel fee.

Yes, visits beyond our standard service area may incur extra travel fees to cover time and fuel. We'll provide a transparent quote when you enter your address at booking so you can decide before confirming.

Please notify us at least 24-48 hours in advance to avoid cancellation charges. Short-notice cancellations may forfeit a portion or whole travel fee. Specific policies depend on booking; we'll remind you of terms when confirming your appointment.

Yes - our stylist can serve multiple clients at the same location if time permits. Group bookings may qualify for a single travel fee or a discounted rate per additional client. Please discuss group size and services when scheduling for accurate pricing.